This privacy policy is created by Anvay Wellness Private Limited, which owned the brand name “anvay.co", also referred as “ANVAY”. Hereafter, “Anvay” or “us” shall mean Anvay Wellness Private Limited, a company incorporated under the provisions of the Companies Act, 1956 and having its registered office at #36, 60 Ft Road, 3rd Phase, Girinagar, Bengaluru, Karnataka 560011, which expression shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include all its successors, affiliates and permitted assigns.

Through this policy, Anvay ensures its commitment to your privacy, with regard to the protection of your personal information. This privacy policy contains information that governs the use of your data (user-data) at Anvay. In order to provide a seamless experience, and to facilitate uninterrupted usage of our services for all users, we may collect information about you, including but not limited to customized form-field answers. Such information may be classified as personal information under the purview of Regulation 4 of the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011.

If you have any queries or concerns regarding this privacy policy, please feel free to contact support@anvay.co.  

ANY CAPITALISED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADINGS USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER. THIS PRIVACY POLICY SHALL BE COTERMINOUS TO THE PRIVACY POLICY GOVERNING THE USE OF WWW.ANVAY.CO.

Definitions

  • "Anvay", “anvay.co", “We”, “Our”, and “Us” shall mean and refer to the creators of this privacy policy, i.e. Netdox Health Pvt Ltd.
  • “You”, “Your”, “Yourself” and “User” shall mean and refer to natural and legal individuals who use the website, including End-Users, Patients, General Users and Practitioners.
  • “Website” shall mean and refer to www.anvay.co
  • “Personal Information” shall mean and refer to any personally identifiable information that we may collect from You.
  • “Third Parties” refer to any application, website, company or individual apart from the user, and the creator/creators of the application.

Overview

This Privacy Policy applies to your information that we collect and receive on and through anvay.co; it does not apply to practices of businesses that we do not own or control or people we do not employ.

By using this Website, you agree to the terms of this Privacy Policy. Please read the following Privacy Policy to understand how your personal information will be treated as you use this Website and its services. The following discloses our information gathering and dissemination practices.

 Information Collected

We may collect the following information:

  • Personal data of the User such as, but not limited to: Your Name, Your Age, Date Of Birth, Occupation and Gender;
  • Personal health data of the user, voluntarily disclosed by the user for availing second opinion or any other form of consultation with Anvay’s partner doctors. 
  • The User’s E-mail Address and Contact Information;

As a User of Anvay.co, you may choose to provide information about yourself, your spouse or family, your friends, their health issues, gender of the patient, age of the patient, previous medication taken, previous medical conditions, allergies, etc, submitted voluntarily on the Website.

The Information specified above and collected by us may be classified as ‘Personal Information’ or ‘Sensitive Information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules, 2011. Collection of information which has been designated as ‘sensitive personal data or information’ under the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules requires your express consent. By signing up, you agree to this Privacy Policy and you provide your consent for Anvay to collect the said information about you.

Information Storage 

The user information collected by Anvay is stored on servers located in INDIA. 

External Links on The Website

The Website may include offers from our vendors, advertisements, hyperlinks to other websites, applications, content or resources. We have no control over such external links present on the Website, which are provided by persons or companies other than Us.
You acknowledge and agree that We are not responsible for any collection or disclosure of your Personal Information by any external sites, applications, companies or persons, nor do We endorse any advertising, products or other material on or available from such external applications, websites or resources.
You further acknowledge and agree that We are not liable for any loss or damage which may be incurred by You as a result of the collection and/or disclosure of Your personal information by external applications, sites or resources, or as a result of any reliance placed by You on the completeness, accuracy or existence of any advertising, products or other materials on, or available from such applications, websites or resources. These external applications, websites and resource providers may have their own privacy policies governing the collection, storage, retention and disclosure of Your Personal Information that You may be subject to. We recommend that You enter the external application or website and review their privacy policy.

Our Use of Your Information

The information provided by You shall be used to contact You when necessary. For more details about the nature of such communications, please refer to our Terms Of Service. The collected information is also used to customise your experience on anvay.co. 

We may release your Personal Information to a third-party in order to comply with a Court Order or other similar legal procedures, or when we believe in good faith that such disclosure is necessary to comply with the law; prevent imminent physical harm or financial loss; or investigate or take action regarding illegal activities, suspected fraud, or violations of Our Terms of Use. In case We are acquired by or merged with another company, We shall transfer information disclosed by You and information about You to the company we are acquired by or merge with. 

Disclosure of Your Information to Third Parties

When you use our Website, we may need to provide some of your personal information to our ecosystem partners to fulfill our service commitments to you and to give you better services and for enhancement and visibility of our Website. However, we do not sell or rent individual customer names or other Personal Information to third parties.

Due to the existing regulatory environment, we cannot ensure that all of your information shall never be disclosed in ways other than those described in this Privacy Policy. For example, but without limiting and foregoing, we may be forced to disclose Your Personal Information to the government, law enforcement agencies or other Third Parties. Under certain circumstances, Third Parties may unlawfully intercept or access transmission or private communications, or abuse or misuse Your Personal Information that they may collect from our Website. Therefore, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private.

  1. We may share your personal information to those service providers and Practitioners with which you make arrangements through our website. We provide them with the Personal Information needed to make and complete the appointment / answer the query you pose.
  2. We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as: intellectual property rights, fraud and other rights. We can (and You so authorise Us to) disclose Your Personal Information to law enforcement and other government officials as We, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose Us or You to any legal liability.

Website Terms

By using this Website, you hereby agree to be bound by the Terms of Use / Service, Privacy Policy, and other Policies as set forth on the website www.anvay.co. It is hereby further specified that all the Terms and Policies on the Website shall be coterminous to these terms.